Always-on care with a real person to call
Monitoring, updates and rapid fixes handled proactively, so problems are caught before your customers ever see them.
Overview
Launch day isn't the finish line. It's when your product meets reality.
Once real users start using your software, new challenges appear — bugs, security issues, performance problems, updates, and changing business requirements. We keep your digital products reliable long after launch.
We provide ongoing bug fixing, security updates, performance optimization, server monitoring, backups, technical troubleshooting, feature improvements, and development support so your technology continues to perform as your business evolves.
- Bug fixing & technical troubleshooting
- Security & software updates
- Performance & server optimization
- Continuous improvements & feature support
99.98%
Average uptime
< 4h
Critical response
100%
Backups verified
0
Untested releases
Representative of results across comparable engagements, not a guarantee. We agree the measures that matter to you during discovery.
What We Provide
Everything Maintenance & Support can include.
Monitoring, tested updates, security and support that keep products healthy.
Why MANOVA TECH
Reasons teams pick us for maintenance & support.
Business-focused, not feature-led
We agree what success looks like before we build, then measure against it. You get outcomes tied to revenue and time saved, not a list of features nobody asked for.
Custom-built, scalable foundations
No bloated templates or throwaway builds. Clean, documented architecture that grows with you and that your own team can operate and extend.
Performance treated as a requirement
Speed, accessibility and stability are designed in from the first sprint and verified on real devices — never left as a final-week clean-up.
Spa & aesthetic industry understanding
We have delivered for clinics, spas and wellness brands, so we understand booking journeys, trust signals and the calm, premium feel these businesses need.
Long-term partnership and support
Launch is the start, not the finish. Monitoring, iteration and honest advice continue after go-live, with clear ownership of code and content.
Our Process
From first question to ongoing care.
01
Discovery
We learn the business, the users and the technical constraints before proposing anything.
02
Strategy
Findings become a plan: scope, priorities, milestones and how success gets measured.
03
Design
Flows and interfaces are designed, prototyped and validated before they are built.
04
Development
Built in reviewable sprints, with working software to look at every week.
05
Testing
Functionality, performance, accessibility and security verified across real devices.
06
Launch
A rehearsed release with monitoring in place and a rollback path ready.
07
Support
Post-launch care, measurement and continuous improvement against real usage.
Industries We Serve
Built around the businesses we know best.
Technology
The stack behind maintenance & support.
Selected work in maintenance & support.
A closer look at the client work behind the outcomes.
View all work
FAQs
Questions about maintenance & support.
Do you maintain sites you did not build?
Yes. We begin with an audit covering security, performance, update status and code quality, then give you a plain assessment. Occasionally that audit concludes a rebuild is more economical, and we say so.
What is the response time?
Site-down incidents get a response within four hours and are worked continuously until resolved. Standard requests are answered the same business day. Exact commitments go in the agreement.
Are content updates included?
Small content and code changes are included up to an agreed monthly allowance. Larger work is quoted separately so a retainer never becomes unbounded on either side.
What happens if the site is hacked?
We isolate it, restore from a verified clean backup, identify and close the entry point, then provide a written incident report.
Let's Talk
Let's build something that moves your business forward.
A 30-minute discovery call, no obligation. Tell us where you are now and where it needs to go, and we'll tell you honestly whether we're the right people for your maintenance & support.