It scales with the complexity of what is being maintained and the response-time commitment attached to it — a simple marketing site needs far less than a platform with active integrations and daily transactions. What every tier includes regardless of size: uptime monitoring, security patching, and backups that are actually tested by restoring them, not just taken and left untouched on a server somewhere. We would rather quote a retainer that genuinely covers what you need than sell a cheap one that quietly excludes the thing that eventually breaks.
It scales with the complexity of what is being maintained and the response-time commitment attached to it — a simple marketing site needs far less than a platform with active integrations and daily transactions. What every tier includes regardless of size: uptime monitoring, security patching, and backups that are actually tested by restoring them, not just taken and left untouched on a server somewhere. We would rather quote a retainer that genuinely covers what you need than sell a cheap one that quietly excludes the thing that eventually breaks.