Thirty days of active post-launch support is included with every build as standard — monitoring for anything that surfaces under real usage, fixing it quickly, and confirming your analytics are actually recording correctly, which is a surprisingly common thing to get wrong at launch. After that window, most clients move onto an ongoing maintenance retainer. Launch is genuinely the beginning of the interesting problems, not the end of the project — real users behave in ways no amount of testing fully predicts.
Thirty days of active post-launch support is included with every build as standard — monitoring for anything that surfaces under real usage, fixing it quickly, and confirming your analytics are actually recording correctly, which is a surprisingly common thing to get wrong at launch. After that window, most clients move onto an ongoing maintenance retainer. Launch is genuinely the beginning of the interesting problems, not the end of the project — real users behave in ways no amount of testing fully predicts.